Monday, May 28, 2012

Our service at red robin was awful. We seriously saw our waitress three times. Once to take our drink and food order. Once to bring us our food and drinks at the same time. And finally to bring up our check and that was after we stopped other servers to get us stuff and had already asked for a manager. Our waitress knew it was k man's birthday and did nothing and red robin normally does. So the manager was very nice and asked if there is anything she could do for us and we said there is nothing we need except to do something for k man's birthday. We were shocked when she brought us this gift card. We love love love red robin and one bad service experience is not going to keep us away but this is awesome and a date night for us.

1 comment:

Eve'n'Steven Hurst said...

Cool. Glad you talked to the manager.
Too often we just let it slide.
They can't fix it if they don't know it's broken.